Policies and Information for Schools and Groups

Booking Policies

  • All programs are subject to a minimum charge of $150 + GST, regardless of the number of participants. 
  • Minimum charge of $150 + GST must be sent within 30 days of booking your program.
  • Groups who fail to pay their deposit within 30 days of booking will lose their time slot.
  • An invoice for the balance owing will be emailed within two business days following your program.
  • Payments can be made with credit card or cheque to “Assiniboine Park Conservancy."
  • All prices are subject to change.

Space is limited and spots are filled on a first-come, first-served basis. To ensure availability, please contact us at least 2 - 4 weeks in advance for non-peak months and 2-3 months in advance for the peak months of April, May and June.


Cancellation Policy

If you need to cancel your program, please do so as soon as possible by contacting our Education Department at education@assiniboinepark.ca or call 204-927-6070. We will work with you to find another date or time that is available.


  • Cancellations made 15+ business days in advance = full refund
  • Cancellations made 11 - 14 business days in advance = partial refund. Cancellation is subject to a $35 + GST administrative fee.
  • Cancellations made 10 or less business days in advance = no refund.

We reserve the right to cancel or reschedule any program.
A full refund will be issued if the Education Department cancels your tour or program.


Weather Policy

All programs run rain, snow or shine, with the exception of severe weather conditions (e.g. thunderstorms, high wind-chills, unsafe travel conditions, school closures). In the event of an unstable weather forecast, please contact us about possible cancellations on the day of your program.


Good Behaviour Policy

  • Groups visiting the Zoo must respect and follow the Zoo rules.
  • Please be kind to the Park and Zoo. Do not litter. Use the available garbage and recycling cans.
  • Class and group behaviour is the responsibility of chaperones NOT Assiniboine Park Conservancy’s Program Instructors.
  • We reserve the right to ask a group that is disruptive, or presents a danger to themselves or others, to leave the Zoo without compensation.



  • We require a minimum of one chaperone per 10 students.
  • Chaperones must be responsible adults (i.e. teacher, volunteer, or parent).
  • Chaperones provide safety and help guide your students’ educational experience at Assiniboine Park and Zoo and should take an active role in supervision.
  • Class and group behaviour is the responsibility of chaperones NOT Assiniboine Park Conservancy’s Program Instructors.

One chaperone per 10 students (1:10) is included free of charge.
Extra chaperones (above the 1:10 ratio) are $12.50/adult + GST.


Field Trip Tips

If a student is lost or injured, please notify any staff member or volunteer. They will immediately alert security.

General Information:

  • ALL ZOO VISITORS are to arrive at the location listed on your confirmation letter which you will receive after we have processed your deposit payment. Buses are to park at the Zoo overflow parking lot located inside the Park on the East side of the Zoo (view maps). Your group can exit through the former East Gate entrance however re-entry is not allowed at this location. For re-entry to the Zoo you must enter at the Zoo entrance (2595 Roblin Blvd).
  • For Guided Programs led by our Education Coordinators, please bring the confirmation sheet that has been emailed to you in advance of your visit.
  • We strongly encourage all visitors to bring filled water bottles.
  • Please dress appropriately for your visit. We recommend visitors wear weather-appropriate clothing and protection from the elements.
  • We do not offer lockers or storage and are not responsible for visitors’ personal belongings.
  • Outside food is not allowed in Tundra Grill. Food can be purchased in the restaurant and at various concessions located within the Zoo.
  • Picnic tables can be found throughout the Zoo. There are covered eating spaces available in the Zoo, Nature Playground and Duck Pond.
  • It is recommended that groups bring a wagon for lunches as there is nowhere to refrigerate or store them during your visit.


For guided programs (booked in advance and led by our education coordinators): An invoice will be emailed to you after your visit (based on numbers in attendance).


Program Locations

Qualico Family Centre | 330 Assiniboine Park Drive
Please meet your instructor in the lobby of the Qualico Family Centre located next to the Riley Family Duck Pond.

Assiniboine Park Zoo | 2595 Roblin Boulevard
Please meet your instructor at the Zoo Entrance at 2595 Roblin Boulevard. A Program Instructor will meet you and guide you to your program.

Assiniboine Park
& Zoo Maps

Zoo Map Park Map