In this section, you'll find answers to some of the most common questions we hear about Zoo Camp

If after reading through this, you still have questions, give us a call at 204 927 6070 or send us a quick email at education@assiniboinepark.ca.

  

  • I DON'T WANT TO REGISTER ONLINE. ARE THERE OTHER OPTIONS?

     
    If you don't want to register online or simply prefer to use a different payment method (other than a credit card), please download and complete the paper registration forms below and return to us with payment in-person or by mail. Registration is not complete without payment unless you have been approved for funding with the Sunshine Fund.
     
    2019 SUMMER CAMP REGISTRATION FORM - FULL WEEK 

    2019 SUMMER CAMP REGISTRATION FORM - SINGLE DAY

    Payment by CHEQUE

    • Please ensure your total cheque payment includes GST
    • Make cheque payable to 'Assiniboine Park Conservancy'
    • Cheques along with a completed registration form can be dropped off at the Zoo Entrance (2595 Roblin Boulevard) during regular business hours.
    • Cheques can also be mailed along with a completed form to: Assiniboine Park Conservancy, 55 Pavilion Crescent, Winnipeg, Manitoba R3P 2N6, ATTN: Education & Programs - Kaman Choi

    Payment by DEBIT

    • Debit payments along with a completed registration form are accepted at 54 Zoo Drive inside the Education & Programs office M - F, 8:30 am - 4:30 pm (closed weekends). Please call 204-927-6070 to notify the office of your expected time of arrival.

    Payment by CASH

    • Please ensure your cash payment is for the exact amount including GST. We cannot make change.
    • Cash payments along with a completed registration form can be dropped off at the Zoo Entrance (2595 Roblin Boulevard) during regular business hours
    • Cash payment must be enclosed in an envelope addressed to the attention of: Education & Programs - Kaman Choi.
  • WHAT ARE THE DATES FOR SUMMER CAMP?

     
    Week 1: July 2 - 5, Theme: The Secret Life of Zoos*
    Week 2: July 8 - 12, Theme: Fantastic Animals and Where to Find Them
    Week 3: July 15 - 19, Theme: The Secret Life of Zoos
    Week 4: July 22 - 26, Theme: Fantastic Animals and Where to Find Them*
    Week 5: July 29 - August 2, Theme: The Secret Life of Zoos
    Week 6: August 6 - 9, Theme: Fantastic Animals and Where to Find Them
    Week 7: August 12 - 16, Theme: The Secret Life of Zoos
    Week 8: August 19 - 23, Theme: Fantastic Animals and Where to Find Them
    Week 9: August 26 - 30, Theme: The Secret Life of Zoos

    * 4-day week
     
  • WHAT DO CAMPERS DO AT SUMMER CAMP?

     
    Weekly camps alternate between two themes. While the themes offer unique camp experiences, a week at camp will always include the following daily activities:
    • Hands-on animal experience
    • Visit to the Polar Playground (Zoo) or Nature Playground (Park)

    Weekly activities include:

    • Behind-the-scenes Zoo experience
    • Discover the benefits of animal enrichment
    • A private chat with a zookeeper
    • Creation of enrichment items for Zoo animals
    • Visits and tours of other Park attractions
    • Water games!

    Planned activities may be altered depending on the weather and animal care schedules. If the weather forces us indoors we have great indoor programming. Camp will go on, rain or shine!

  • WHAT ARE THE AGE GROUPS OF THE CAMPERS?

    • Summer Camp is designed for children ages 5 to 12.
    • Campers are divided into four age groups. The daily schedule and activities are tailored to be age-appropriate and encourage positive social interactions among campers. Register your child for one of the four age groups:
    • Cubs (age 5) | Focus on exploring nature and what it means to be a friend to all animals
    • Polar Bears (age 6-7) | Focus on animal needs and what we all share in common
    • Jr. Keeper (age 8-9) | Focus on caring for animals and ourselves
    • Jr. Researcher (age 10-12) | Focus on helping animals in the wild and at the Zoo
    • Children must be self-sufficient in the washroom and capable of participating in a full day of programming.
  • WHERE DO SUMMER CAMP ACTIVITIES TAKE PLACE?

     

    • Campers will spend time in and around the Zoo and Park. Depending on the weather and theme, the day may include visits to the Nature Playground, The Pavilion art galleries, and Acorn Activity Room at the Qualico Family Centre.
    • Drop-off and pick-up is located at the new Zoo Education Centre located in the Assiniboine Park Zoo. Please go to the dedicated camp entrance (Special Events Entrance) located inside Assiniboine Park at 54 Zoo Drive. 
    • Planned activities may be altered depending on the weather and animal care schedules. If the weather forces us indoors, we have great indoor programming so camp will go on, rain or shine!
  • WHAT TIME DOES SUMMER CAMP START AND END?

     

    • We provide staff-led activities from 9:00 am to 4:00 pm. 
    • Drop-off is from 8:00 - 9:00 am. Pick-up is from 4:00 – 5:00 pm. There are no structured activities before 9:00 am or after 4:00 pm, just free play.
    • There is a $5 fee per instance for drop off/pick up for every 15 minute interval outside of these times.
    Zoo Camp drop-off and pick-up is now located at the Zoo's Special Events Entry located inside the Park at 54 Zoo Drive. Please refer to our downloadable map for travel tips and routes.


  • HOW DO I ACCESS THE ZOO EDUCATION CENTRE?


    Zoo Camp drop-off and pick-up is now located at the Zoo's Special Events Entry located inside the Park at 54 Zoo Drive.

    • If coming from the east or south, enter the Park at Wellington or Shaftesbury and proceed to the Special Events Entry (former Zoo entrance) located at 54 Zoo Drive.
    • If coming from the West, due to traffic restrictions and summer roadway construction, we recommend that you adjust your route and approach from the south on Shaftesbury.
    Please refer to the downloadable map for suggested routes.
  • WHO ARE THE CAMP COUNSELLORS?

     

    • Summer Camp is developed and run by our highly talented Education Coordinators, who provide educational experiences at Assiniboine Park year-round.
    • Our seasonal Camp Counsellors are university and high school students with lots of experience working with children, and have a love of nature.
    • We use camp volunteers, who are 16 and through 65.
    • All counselors will have certification in First Aid and CPR.
    • All staff, counsellors and volunteers (18 years of age and older) that work within the Education and Programs Department have cleared child abuse registry and criminal record checks.
  • WHAT SHOULD MY CAMPER WEAR AND BRING?


    • Please ensure your child is dressed according to the weather as we could spend most of our day in an outdoor environment. Ensure your child is dressed appropriately for weather conditions and active play. Please send rain gear only when required.
    • Due to the nature of children and play, you may also wish to pack an extra change of clothes, especially pants or socks.
    • Please pack a refillable water bottle, and hat every day. Bring bug spray, sunscreen, rain gear, jackets and sweaters as required. Please check the weather report daily.
    • Please bring swim wear and a towel on Friday, as the campers will be participating in some water games.
    • Please ensure your child is wearing appropriate footwear for running and active play.

    Please do not send: Wheelie shoes, iPods or music devices, handheld electronic games, cell phones or trading cards to avoid loss or damage. We are not responsible for a camper’s belongings.

     
  • WHAT ARE THE CAMP’S FOOD POLICIES?

     
    • Campers must bring their own lunch and snacks from home. 
    • We do NOT provide snacks or encourage children to buy food at Park or Zoo restaurants.
    • Campers will have 15 minutes each for a morning and afternoon snack and 30 minutes for lunch.
    • Please pack a picnic style lunch: no heat ups and bring your own utensils. We do not have access to microwaves or eating utensils.
    • Please send a refillable water bottle.
    • Lunches and snacks can happen in a variety of locations so please pack for mobility
    • Please help us reduce waste by using reusable food containers, reducing packaging, and encouraging your child to recycle and compost the remains.
    • We promote a policy of no food sharing, as some of our campers have severe allergies to foods like nuts, gluten, soy or milk products and we want to reduce the risk of exposure to these items. Please do not send peanuts or nut products with your child.
    • We take allergies seriously but cannot guarantee that the program is completely free of food or environmental allergens. The Park and Zoo facilities may expose your child to allergens like nuts, animals, dusts/pollens/grasses, and food allergens.
  • DOES SUMMER CAMP ACCOMMODATE CHILDREN WITH SPECIAL NEEDS?

     

    • We want all children to experience camp at Assiniboine Park.
    • We do not have staff that can work with your child one-on-one, so it is the responsibility of the parent to provide an aide to accompany your child if they so need.
    • Buildings and walking paths are wheelchair accessible, but fields and open areas are not.
  • CAN YOU GIVE MY CHILD THEIR MEDICATION?

      

    • Camp leaders are not authorized to administer medication in any form, with the exception of an epi-pen in the case of an emergency. 
    • We can remind your child to take their medication.
    • Campers must carry their own medication in a fanny pack and to be worn on the camper at all times. Epi-pens and other emergency medication should not be carried in pockets, backpacks, or loose in a bag as campers may not be with their bags during parts of the day.
  • WHAT IS YOUR BEHAVIOUR POLICY?

      

    • We want all children to have a fun, memorable experience at our day camps. On very rare occasions, some children’s behaviour negatively impacts others.
    • If a child is asked to leave camp, it will only be after we have contacted the child’s parents to discuss the situation.
    • Reasons for dismissal include bullying or putting another person or animal at risk.
    • No money will be refunded if a child is sent home for negative or dangerous behaviour.
    • Children may be sent home for the day or for the remainder of the week.
  • CAN WE PUT OUR CHILD IN THE SAME CAMP AS THEIR FRIEND OR SIBLING?

     

    • We will make every effort to place your child in the same group as their friends or siblings, but there are instances where we cannot always accommodate this.
    • We place children in groups based on age. Activities are adjusted to be age-appropriate and encourage positive social interactions. If a request of different age groups is absolutely necessary, we move older campers into younger groups. You may find that siblings will have more fun in their appropriate age groups.
  • HOW DO I CONTACT YOU OR MY CHILD?

      

    • For emergencies, absences, questions or concerns, please contact Education and Programs at 204-927-6070 or camps@assiniboinepark.ca
  • WHAT IS YOUR CANCELLATION AND REFUND POLICY?

    • If you cancel with more than 10 business days’ notice, you will receive a 90% refund of the program fee.
    • If you cancel with less than 10 business days’ notice, you will receive a 75% refund of the program fee.
    • No refunds are given for cancellations with less than two (2) business days’ notice.
    • We reserve the right to cancel any camp due to lack of registered participants. A refund will be issued if the Education and Programs Department cancels your program.